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Serious Family
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Working in
Partnership with the

Working in Partnership with the RCMP to provide support,  information and referrals to victims of crime, tragedy or trauma.

Supporting and Empowering Victims of Crime and Trauma.


Our mandate is to provide direct support, information, referral and education for victims of crime, tragedy or trauma until their own support systems are in place.


Innisfail and District Victim Services Society provides services to the people of Innisfail and area. Victim Support can be provided at the request of a police officer, a referral from another agency, detachment walk-in or phone inquiries.  Trained Victim Support Advocates come to the immediate aid of those whose lives have been shattered by crime, tragedy or trauma. This may include someone who has been sexually assaulted, harassed, beaten, robbed, involved in a motor vehicle accident,  who has experienced the sudden death of a loved one or whom has been the victim of a break in. The advocates provide immediate and direct support, compassion, a listening ear, and direction on obtaining support related services. All services are free and confidential. Advocates can provide court preparation and accompany victims to court, as well as track criminal proceedings for the victim, should it be required.


Innisfail and District Victim Services Society strives to ensure that all victims of crime, tragedy or trauma are supported and empowered with the utmost compassion and professionalism in their time of need. 


We partner with the RCMP and the Solicitor General's office to provide information, support, and referral services to victims of crime and trauma in Innisfail and the surrounding District.


Integrity: We are honest and trustworthy. We demonstrate consistent and uncompromising adherence to strong moral and ethical principles and values.


Confidentiality: We ensure the highest level of confidentiality in all the work we do.  Our clients know their personal information is safe with us.


Collaborative: We collaborate internally and with our community partners to ensure our clients are effectively supported and empowered.


Compassion: We strive to understand the needs and feelings of those with whom we support and demonstrate our sincerest desire to help in any way that we can.


Message from the Program Manager,

Welcome to Innisfail & District Victim Services!  In pursuit of our vision "to support and empower all victims of crime, tragedy and trauma" we strive to continuously bridge the gap from hurt to hope.. But what is hope?  Hope is defined as " a feeling of expectation and desire for a certain thing to happen."  It is the defining moments in our lives that motivate us through stress, hurt and pain.  Our victims hope that there is help, understanding and justice so that they can begin healing.  We at Innisfail & District Victim Services hope that we are providing the supports and resources to assist them on their journeys without causing more trauma and pain.


These journey's are as individual and as complex as each person experiencing them.  Innisfail & District Victim Services arrives at some of the darkest points in one's life with the goal of navigating to see the light.  For those that are entering the justice system Innisfail & District Victim Services assists with court supports and accompaniment to ensure that the victims feel heard and can tell their story.  For those who are grieving Innisfail & District Victim Services can secure community supports and ensure that one does not feel alone.


At Innisfail & District Victim Services we rely on a full team of highly skilled staff and volunteer victim advocates who are compassionate and non judgemental.  They approach each individual with the promise to do everything within their capacity to be there. Victim Advocates strive to continuously learn and strengthen their skills to ensure our services are of the highest quality.  They are passionate in seeing Innisfail & District Victim Services succeed. 


Take a moment to look at the information on our website.  If you have any questions, would like more information, would like to volunteer or are in need of supports please contact me at (403) 227-8555 or


Thank you to all our supporters.  We could not do what we do without you!



Mary Dawn Eggleton

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